Person-Centred · Compassionate · Trained

Compassionate Home Care, Built Around Dignity and Independence.

Professional, person-centred support designed to help individuals remain safe, comfortable and confident at home.

  • Free consultation
  • Friendly support team
  • Flexible home care
  • Fast response times

Compassionate home care support in Gloucester and surrounding areas.

Universel Care professional caregiver supporting an elderly client at home
DBS Checked
Trained Staff
Person-Centred Care
CQC Registration in Progress
Fast Response Support

Need Care Support Quickly?

If your loved one has recently left hospital, needs additional support at home, or your current care arrangements are no longer working, our team is here to help.

  • Free care consultation
  • Flexible home support
  • Compassionate care coordination
  • Responsive local team

We aim to respond to all enquiries as quickly as possible.

Our Commitment to Quality

Care delivered to high standards — openly and honestly.

Universel Care is committed to delivering safe, compassionate and professional home care services aligned with best practices and high standards across the care sector. We are currently progressing through the CQC registration process while building a transparent, person-centred care experience for every family we support.

Compassionate

Every visit shaped by warmth, patience and respect.

Safe

Trained, vetted carers with clear safeguarding practice.

Transparent

Open communication with families at every step.

CQC Registration in Progress. We are actively working through the Care Quality Commission registration process and will publish our registration details here as soon as they are confirmed.
Care Services

Home-based care, shaped around the person.

From a few hours a week to ongoing support, our team delivers reliable, dignified care at home.

Home Care

Personal care, meal prep, mobility and household support tailored to daily routines.

Companionship

Friendly visits and social support that reduce isolation and lift the day.

Medication Support

Safe medication administration by trained, competent carers.

Specialist Support

Tailored support for long-term conditions and post-hospital recovery.

Why Universel Care

Why families choose Universel Care.

DBS Checked Staff

Every carer is fully DBS checked and reference verified before joining a family.

Compassionate Support

Warm, patient carers who treat every client with kindness and dignity.

Medication-Trained Carers

Competent in safe medication administration and oversight.

Transparent Communication

Clear, regular updates so families always know what's happening.

Person-Centred Care Plans

Plans built around routines, preferences and what matters most.

Modern Digital Care Systems

Technology-enabled care coordination, records and family visibility.

How It Works

How care works at Universel.

Step 01

Speak With Our Care Team

A friendly first conversation to understand what you need.

Step 02

Free Care Assessment

We visit your home to listen, observe and answer questions.

Step 03

Personalised Care Plan

A plan designed around the person, the routine and the family.

Step 04

Care Begins

Hand-picked carers start support with clear handovers and updates.

Family Communication

Families stay informed — always.

Clear, kind, two-way communication is part of how we deliver care.

Care updates

Regular check-ins so families know how their loved one is doing.

Visit transparency

Clear visit times, durations and who attended.

Care records

Accurate notes from every visit, available when needed.

Responsive support

A care team that answers the phone and listens.

Technology-enabled coordination

Modern digital tools that keep care joined up and accountable.

Our Approach

Dignity is the standard. Kindness is the routine.

Carer sharing a quiet moment with an elderly client at home

Great care starts with listening. Our team spends time with every family before a plan is written — understanding the small things that make life feel like home.

  • See the person, not the task.
    We design care around the individual and their preferences.
  • Train as if a loved one depends on it.
    Carers are vetted, supported and continuously developed.
  • Communicate openly.
    Honest, regular updates — and a team that picks up the phone.
Our Care Team

The people behind the care.

Our carers bring frontline experience and a genuine love of the work. Every team member completes induction training, role-specific learning and ongoing supervision.

DBS Checked
Every team member
Trained
Induction & ongoing learning
Universel Care team supporting clients at home
Careers

Join the Universel Care team.

We're building a kind, capable team of carers who want to make a real difference at home.

Compassionate carers

Join a team that genuinely cares about the people we support.

Training opportunities

Induction, role-specific learning and ongoing development.

Flexible work

Shift patterns that fit around your life and commitments.

Career progression

Clear pathways into senior care, coordination and leadership.

Family Stories

What families say.

"The Universel team have treated my mum like their own. The carers are warm, on time, and we always know what's happening."

SM
Sarah M.
Daughter of client

"From the first home visit, we felt heard. The plan is genuinely personal and the updates give us real peace of mind."

J&
James & Helen
Family in the South West

"The most thoughtful home-care team we've worked with — kind, professional, and always available."

PA
P. Anand
Family member
Get support for a loved one

Looking for compassionate care at home?

Speak to our care team for a free, no-obligation conversation. We'll listen, understand and design support that works for your family.

FAQs

Frequently Asked Questions.

Helpful answers for families exploring home care support.

We aim to respond to enquiries promptly and can often arrange support quickly depending on individual needs and availability.

Yes. All carers undergo DBS checks and recruitment screening before supporting clients.

Yes. Medication support is provided by trained carers following safe care procedures.

Absolutely. Every care plan is tailored around routines, preferences and individual support needs.

Yes. We can discuss both ongoing and short-term support options depending on circumstances.

We support individuals and families across Gloucester and surrounding areas within Gloucestershire.

Simply contact our care team by phone, WhatsApp or the enquiry form and we'll guide you through the next steps.

Contact

Speak to Our Care Team Today.

We're here to help you understand your options and arrange compassionate support tailored to your family. Supporting families across Gloucestershire.

Request a free consultation

Tell us a little about what you need

A coordinator will get back to you to arrange a free, no-obligation conversation.

We usually respond the same day.